About Yext

Yext is a technology company specialized in digital knowledge discovery and brand management, providing businesses with the tools to manage their online presence effectively. Their platform ensures that consumers receive accurate, up-to-date information whenever and wherever they search. By harnessing the power of artificial intelligence and machine learning, Yext's platform remains at the forefront of digital knowledge management technology.

Industries ranging from retail and healthcare to financial services and hospitality trust Yext to improve their customer experience, drive online traffic, and enhance operational efficiency.

Prime Force: Your Yext Implementation Partner and Managed Services Provider

At Prime Force, we combine our roles as a Yext Implementation Partner and Managed Services Provider to ensure your business maximizes the benefits of Yext’s powerful tools. 

Prime Force helps you enhance your setup to keep pace with your evolving business needs. We provide end-to-end accountability, handling everything from setup to ongoing management, optimizations, and customizations. This way, you can fully utilize Yext to drive growth and visibility for your business.

Yext’s Key Offerings

Listings

Update your business details in one place. They will be automatically reflected everywhere online. 

Yext Listings is a service that helps businesses manage their information across various online platforms, such as directories, search engines, and social media. Key features include real-time updates, error correction, listing synchronization, and review management. 

It improves online visibility, saves time, enhances SEO, and ensures customers have access to accurate and consistent information across all digital platforms.

Pages

Yext Pages allows businesses to create and manage web pages that are optimized for search engines. SEO-optimized websites provide accurate and detailed information about a company’s products, services, and locations. 

Content management has never been easier. This tool helps you enhance online search visibility and ensure that your consumers receive consistent information across all digital touchpoints. 

Search

Yext Search is a customizable search engine designed to enhance how users find information on websites and digital platforms. It uses AI to understand natural language queries, integrates with Yext's Knowledge Graph for accurate answers, and supports structured data for rich search results. 

Businesses can deploy it across various channels and access detailed analytics to optimize performance. It’s ideal for improving search experiences on e-commerce sites, corporate websites, customer support portals, and healthcare platforms.

Reviews

Yext Reviews is a feature within the Yext platform that helps your business manage its online reputation. 

Enhance your online presence and improve SEO. Yext Reviews centralizes customer reviews from various platforms into a single dashboard, which allows you to monitor, respond to, and solicit reviews efficiently. It includes real-time alerts, customizable review requests, sentiment analysis, and detailed analytics. Reviews also enable you to display positive reviews on your own websites.

Analytics

Yext provides powerful analytics tools that offer insights into how consumers interact with a business’s digital presence. It enables you to track and optimize your online presence across various platforms,  like search engines, review sites, and social media. 

Monitor the accuracy of your listings, compare their performance against competitors, and generate customizable reports. Yext Analytics provides insights into search performance, customer interactions, and review sentiment. These metrics help your business make data-driven decisions to optimize their strategies and improve overall performance.

Moreover, the platform also offers actionable recommendations to improve visibility and customer experience, enabling data-driven decision-making.

Maximize Your Digital Presence with Prime Force

Whether you’re just starting with Yext or need ongoing management and optimization, Prime Force offers a seamless, end-to-end solution tailored to your needs. Our comprehensive services are designed to help you maximize your digital presence, ensuring that your business stands out in a crowded online landscape.

Implementation Services: Getting You Set Up for Success

We work closely with you to understand your unique requirements and deliver a solution that integrates perfectly with your existing digital ecosystem. This approach ensures that your Yext platform is not only implemented smoothly but also enhances your overall digital strategy.

• Tailored Yext strategy. We begin with a thorough consultation and planning phase, where we assess your business goals and develop a customized Yext strategy tailored to your needs. 
• System integration. Prime Force experts handle system integration, ensuring a seamless connection between Yext and your existing platforms, including CRM, CMS, and more. Our team also manages data migration and configuration, guaranteeing accuracy from the outset. 
• Yext training. To empower your team, we provide comprehensive user training and onboarding, accompanied by detailed documentation. 
• Testing. Before going live, we conduct rigorous testing and quality assurance to ensure everything operates smoothly.

Managed Services: Ensuring Continuous Optimization

Once your Yext platform is live, our Managed Services take over. Prime Force provides ongoing Yext management and optimization to maintain a strong digital presence. 

We offer listings management to keep your business information accurate across all platforms and reputation management to monitor and manage customer reviews, ensuring your online reputation remains stellar. 

Our services also include continuous content updates and SEO optimization for your pages, along with detailed performance reporting and analytics to provide insights into your digital presence. 

Prime Force’s Yext experts offer ongoing technical support and troubleshooting to ensure smooth operation.